Bill Toolkit | Entergy Louisiana

I need help managing my bill

Entergy offers tools and programs to help you better understand and manage your bill. Explore options we offer to help serve you better.

Understanding your bill

The Entergy bill’s user-friendly and colorful layout enables you to find all the important information on your bill. Charts and graphs give you the ability to track your energy usage. Definitions of line items have been added so that you can clearly understand the different parts of your bill.

Learn more about what’s included on the Entergy bill.

Level billing

Level Billing averages out your yearly energy costs and brings more consistency to your power bill. Your bill is based on your rolling twelve-month billing average. Every month, that average is re-calculated and adjusted slightly based on your usage trends.

To learn more or enroll, visit myEntergy or the Entergy Mobile App.
You can also call 1-800-ENTERGY (1-800-368-3749) to speak with an agent about the program.

Understanding and managing your usage

If you have a myEntergy account, you can compare your energy usage and costs, track savings and get access to information that can help you save money on your bill.

Learn more on myAdvisor.

Deposit requirements

Because you start using electricity before paying for it, Entergy customers requesting new service may be required to make a security deposit. Any such deposit must be paid in full by your first bill’s due date.

Learn more about deposit requirements.

Reconnect fee quote

If your service has been disconnected, you may be required to pay a deposit or fees before you can be reconnected. We can let you know exactly how much it will cost to reconnect your residential service.

Request a quote online.
Or call 1-800-ENTERGY (1-800-368-3749).

I need help managing my bill

Understanding your bill

Level billing

Understanding and managing your usage

Deposit requirements

Reconnect fee quote

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