Certified medical emergency

This program allows for electric service to be continued for up to 30 days for any qualifying customer whose disconnection would cause a medical emergency.

Qualifying customers include those with ventilators in continuous use and those on hospice care. Households with equipment such as nebulizers, home oxygen machines, CPAP machines, BiPap machines, dialysis machines or machines for breathing treatments do not qualify.

To receive this benefit, the customer must provide medical documentation from a physician.

• Call 1-800-ENTERGY (1-800-368-3749) to request a form for your doctor to fill out to be returned to Entergy.

Housing programs

The U.S. Department of Housing and Urban Development offers a variety of programs and resources to help residents find safe, affordable, energy-efficient housing.

• Texas residents looking for rental housing can learn more here, and those interested in homeownership can visit here.